Warunki prawne

Firma

Chambrelan Sp. z o.o.
NIP: 701-100-8144
REGON :387656781
Status : Inc
VAT wewnątrzwspólnotowy : ---
Kapitał zakładowy : 5 000 CAD
Numer w rejestrze handlowym : ---

Dane kontaktowe

215 RENE-A-ROBERT LOCAL 104
J7E 4L1
STE-THERESE (QC)
CANADA
Phone : +1 (514) 980-4086
E-mail : info@chambrelan.ca
Website : www.chambrelan.com

Contributors

Director of publication : Frédéric COUPPEY
Site manager : Frédéric COUPPEY
Technical Design & Development : WPLINE

Hosting

Infomaniak Network SA
Registre du commerce du canton de Genève : CH-660.0.059.996-1
Numéro IDE : CHE-103.167.648
VAT NO.: CHE-103.167.648
Registered office  : Rue Eugène Marziano 25 – 1227 Les Acacias (GE)

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OGÓLNE WARUNKI SPRZEDAŻY

Dotyczące firmy Chambrelan SAS oraz Chambrelan sp. z o.o.                     

1. Zasady ogólne

a- Sprzedaż firmy Chambrelan, zwanej dalej Firmą, jest dokonywana wyłącznie zgodnie z aktualnymi Ogólnymi Warunkami Sprzedaży

b- Wszelkie zmiany od tych warunków muszą być jasno sformuowane, zaakceptowane i zawarte na piśmie w potwierdzeniu otrzymania zamówienia.

c- Informacje zawarte w katalogach Firmy, broszurach, prospektach i tabelach jak również deklaracje przedstawicieli handlowych i technologów Firmy są jedynie do celów informacyjnych.

d- Każde zatwierdzone przez Firmę zamówienie, narzuca, dla kupującego, bezwarunkową zgodę na te ogólne warunki sprzedaży co anuluje tym samym wszelkie klauzule i założenia podane w zamówieniach lub inne korespondencji kupującego.

e- Jeśli nie uzgodniono inaczej na piśmie:
– Chambrelan nie akceptuje żadnych rezygnacji z zamówienia z powodu jakichkolwiek powodów.

– Chambrelan nie odbiera zwrotnie swoich sprzedanych dóbr.

2. Dostawa

a- Terminy dostaw podane w potwierdzeniu zamówienia jak rownież te, jakie są podane na ofertach, są jedynie poglądowe a wszelkie opóźnienia nie upoważniają klienta do anulacji zamówienia, odrzucenia produktów lub wnoszenia reklamacji za ewentualne szkody.

b- Chambrelan nie akceptuje w żadym wypadku wszelkich kar za opóźnienia.

3. Cena

a-Ceny są fakturowane zgodnie z wartością wynikającą na dzień dostawy. Mogą być one modyfikowane w następujących przypadkach: zmian wynikających z uwarunkowań celnych a bardziej ogólnie z postanowień dotyczących importu produktów, zmian kosztów związanych z importowanymi produktami wynikających w szczególności ze zmian kursów walutowych, zmian stawek podatkowych od obrotu lub podobnie, w przypadku powstania innych zobowiązań podatkowych.

b- Jeśli nie uzgodnio inaczej na piśmie, ceny produktów Chambrelan nie uwzględniają podatku VAT, wysyłki z magazynów Chambrelan, pakowania i transportu, co pozostaje po stronie kupującego.

c- Dla każdego zamówienia, minimalna kwota jaka jest naliczana względem każdej odrębnej dostawy to 50€.

d- Chambrelan nie akceptuje w żadnym wypadku jakichkolwiek kar za opóźnienia.

4. Płatności

a- Miejscem dokonania płatności jest Chambrelan SAS Le Havre lub Chambrelan Sp. z o.o. niezaleznie od metody płatności. Weksle, darmowy transport, itp. nie dają możliwości zmiany dotyczącej miejsca płatności.

b- Jeśli nie uzgodniono inaczej, wszytkie produkty powinny być opłacone w terminie 30 dni i bez upustów.

c- W przypadku pierwszej transakcji, płatność powinna być dokonana gotówką lub przedpłatą i bez żadnych upustów.

d- W przypadku opóźnienia płatności, wymagana należność będzie automatycznie powiększona o oprocentowanie dyskontowe zgodne ze stawkami Narodowego Banku Francji (NBP w przypadku Chambrelan sp. z .o.o) plus 1,5 punkta procentowego, zgodnie z założeniami tego artukułu.
Dodatkowo, wszelkie opóźnienia w płatności, zwroty niezapłaconych produktów są automatycznie doliczane do wydatków ponoszonych przez kupującego jako odszkodowanie ustalone w Karach Umownych w wysokości 20% wartości niezapłaconej faktury.

5. Odbiór, gwarancja

a- W przypadku braku powiadomienia Firmy Chambrelan, przed instalacją określonych produktów, o wszelkich brakach innych niż wynikające z transportu, klient powinien mieć świadomość braku możliwości wnoszenia wszelkich roszczeń oraz faktu iż nie będzie upoważniony do reklamacji w zakresie wszelkich widocznych defektów i defektów produktowych.

b- Generalnie, działanie reklamacji opiera się na następujących zasadach:
– Gwarancja powierzona przez Chambrelan jest wyłącznie ograniczona do dostawy lub wymiany niesprawnych produktów.

– Jako, że są to produkty zużywalne których cykl życia uzależniony jest od poprawnego montażu oraz sposobu wykorzystywania produktu, Chambrelan nie gwarantuje żadnego konkretnego terminu przydatności produktów.

– Gwarancja dotyczy jedynie normalnego zużycia produktów Firmy zgodnie z dotyczącycymi ich instrukcjami.

– Gwarancja jest ważna jedynie w przypadku gdy serwis techniczny Firmy powiadomi po analizie uszkodzonego produktu lub jego części, że dane uszkodzenie nie powstało w związku z zaniedbaniem lub modyfikacją cech produktu dokonaną przez strony klienta.

– Chambrelan w żadnym wypadku nie jest odpowiedzialne w stosunku do Klienta ani żadnej innej osoby za żadne straty lub uszkodzenia wynikające bezpośrednio lub pośrednio z użycia produktów ani też żadnych handlowych konsekwencji, jakie mogą być wynikiem strat lub uszkodzeń. W związku z powyższym Chambrelan nie akceptuje jakichkolwiek opłat powiązanych ze zdarzeniem dotyczącym powstania uszkodzenia.

6. Instalacja, serwisowanie

a- Klient jest w pełni odpowiedzialny za instalację oraz serwisowanie produktów przez wyspecjalizowany personel który będzie działał zgodnie z instrukcjami oraz szerzej mówiąc zgodnie z odpowiednimi, najlepszymi praktykami w tym zakresie. Klient jest w pełni odpowiedzialny za produkty jakie są przedmiotem przeprowadzanej przez niego instalacji, pracy lub serwisu. W szczególności, Klient powiniem uzyskać wszelkie wymagane uprawnienia, licencje lub certyfikaty wymagane do przeprowadzania instalacji, użytkowania czy powierzania produktów.

b- Chambrelan nie akceptuje żadnych zobowiązań dotyczących istalacji i serwisowania produktów.

c- Klient nie jest odpowiedzialny względem Chambrelan za wszelkie uszkodzenia wynikające z wadliwego montażu lub instalacji produktów.
7. Właśność intelektualna, patenty

Chambrelan zastrzega sobie prawo do interwencji sądowej lub innej w przypadku jakiegokolwiek działania dokonanego przez któregokolwiek ze swoich klientów w przypadku naruszenia lub wykorzystania patentów, zasad projektowych, procesów produkcyjnych czy znaków handlowych należących do Firmy. Wspomniany klient, pod groźbą obowiązkowego odszkodowania, związanego z zabezpieczeniem w zakresie interwencji.
Oprzyrządowanie, plany, analizy dokonane przez Chambrelan w zakresie produkcji specjalnych elementów pozostają własnością Chambrelan nawet jeśli adekwatny wkład w koszty analiz czy oprzyrządowania był wymagany ze strony klienta.
8. Zabezpiecznie własności

Własność sprzedanych produktów nie jest przeniesiona na klienta do momentu dokonania pełnej płatności za te produkty. Niezależnie, ryzyko uszkodzeń, straty lub kradzieży produktów jest przeniesione na kupującego natychmiast po dostawie. Kupujący musi w związku z powyższym zapewnić wymagane ubezpiecznie w celu pokrycia tego ryzyka.
9. Siły wyższe

Chambrelan jest zwolniony od wszelkich zobowiązań w przypadku przypadkowych zdarzeń nieoczekiwanych zwanych siłami wyższymi. Jako takie są traktowanie m.in. następujące zdarzenia: strajki i blokady wpływające na działania Chambrelan lub jego dostawców. Klient nie będzie wykorzystywał takich zdarzeń w celu anulacji zamówienia. Ilość produktów jaka jest gotowa do dostawy w momencie wystąpienia wskazanych zdarzeń musi zostać zaakceptowana przez klienta oraz opłacona.
10. Postanowienia oglne, prawodawstwo

W przypadku wystąpienia sporu, miejscem jego rozstrzygania będzie wyłącznie sąd odpowiedni względem lokalizacji siedziby Chambrelan, nawet w przypadku reklamacji gwarancyjnej.

 

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General terms and conditions of use

Client: any professional or natural person capable within the meaning of articles 1123 et seq. of the Civil Code, or legal person, who visits the Site that is the subject of these general conditions.
Services and Services: Chambrelan makes available to Clients:

Content: All the elements that make up the information on the Site, including texts, images and videos.

Customer information: Hereinafter referred to as „Information (s)” which corresponds to all personal data that may be held by Chambrelan for the management of your account, customer relationship management and for analysis and statistics purposes.

User: Internet user connecting, using the above-mentioned site.

Personal information: „Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of 6 January 1978).

The terms „personal data”, „data subject”, „subcontractor” and „sensitive data” have the meaning defined by the General Data Protection Regulations (GPDR: No. 2016-679)

1. Presentation of the website.

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the Chambrelan website are informed of the identity of the various parties involved in its development and monitoring:

Owner: SAS CHAMBRELAN Share capital of €1,300,000 VAT number: FR 74 356 501 049 – 68 Bd Jules Durand – BP 995 76061 LE HAVRE

Publication manager: M. COUPPEY – info@chambrelan.com
The publication manager is a natural person or a legal entity.
Webmaster: WPLINE
Host: Infomaniak Network SA
Data Protection Officer: M. COUPPEY – info@chambrelan.com

2.General conditions of use of the site and the services offered

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations.
The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.

The use of the Chambrelan website implies full and complete acceptance of the general conditions of use described below. These terms of use may be modified or supplemented at any time, so users of the Chambrelan website are invited to consult them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance reasons may be decided by Chambrelan, which will then endeavour to inform users in advance of the dates and times of the intervention.
The Chambrelan website is regularly updated by Chambrelan. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to become aware of them.

3. Description of the services provided.

The purpose of the Chambrelan website is to provide information about all the company’s activities.
Chambrelan strives to provide as accurate information as possible on its sites. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether caused by itself or by third party partners who provide it with this information.

All the information indicated on the Chambrelan website is given for information purposes only, and is subject to change. In addition, the information on the Chambrelan site is not exhaustive. They are given subject to modifications that have been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held liable for any material damage related to the use of the website. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a state-of-the-art browser.
The Chambrelan website is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulations (RGPD: n° 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for maintenance, infrastructure improvement, infrastructure failure or if the Services and Services generate traffic deemed abnormal.

Chambrelan and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

Chambrelan is the owner of the intellectual property rights and holds the user rights on all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, unless prior written authorization from Chambrelan.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L. 335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

Chambrelan acts as the publisher of the site. Chambrelan is responsible for the quality and veracity of the Content it publishes.

Chambrelan cannot be held liable for direct and indirect damage caused to the user’s equipment when accessing the Chambrelan website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

Chambrelan cannot also be held liable for indirect damages (such as loss of market share or loss of opportunity) resulting from the use of the Chambrelan website.
Interactive spaces (possibility to ask questions in the contact area) are available to users. Chambrelan reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, Chambrelan also reserves the right to hold the user liable in civil and/or criminal proceedings, in particular in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photography, etc.).

7. Persons responsible for collecting personal data.

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for trust in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulations (GDPR: n° 2016-679).

7.1 Responsables de la collecte des données personnelles

For Personal Data collected in the context of creating the User’s personal account and browsing the Site, the person responsible for processing Personal Data is: CHAMBRELAN. Chambrelan is represented by Mr COUPPEY, its legal representative

As the controller of the data it collects, Chambrelan undertakes to comply with the legal provisions in force. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with full information on the processing of their personal data and to maintain a register of processing in accordance with reality.
Whenever Chambrelan processes Personal Data, Chambrelan takes all reasonable measures to ensure that the Personal Data is accurate and relevant to the purposes for which Chambrelan processes it.

7.2 Purpose of the data collected

Chambrelan is likely to process all or part of the data:

• • to allow navigation on the Site and the management and traceability of the services and 0services ordered by the user: connection and use data of the Site, invoicing, order history, etc
  • to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for browsing, IP address, password (hashed)
  • to improve navigation on the Site: login and usage data
  • to conduct optional satisfaction surveys on Chambrelan
  • to conduct communication campaigns

Chambrelan does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Chambrelan Users have the following rights:

• • right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 of the GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (Article 13(2)(c) GDPR)
  • right to limit the processing of Users’ data (Article 18 GDPR)
  • right to object to the processing of Users’ data (Article 21 GDPR)
  • the right to the portability of the data provided by Users, when such data are processed automatically on the basis of their consent or a contract (Article 20 GDPR)
  • right to define the fate of Users’ data after their death and to choose to whom Chambrelan should communicate (or not) its data to a third party they have previously designated

As soon as Chambrelan becomes aware of the death of a User and in the absence of instructions from him, Chambrelan undertakes to destroy his data, unless their storage is necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how Chambrelan uses his Personal Data, requests to rectify them or objects to their processing, the User may contact Chambrelan in writing at the following address:

CHAMBRELAN – DPO, M. COUPPEY
68 Bd Jules Durand – BP 995 76061 LE HAVRE.

In this case, the User must indicate the Personal Data that he or she would like Chambrelan to correct, update or delete, by identifying himself or herself precisely with a copy of an identity document (identity card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on Chambrelan by law, in particular with regard to the conservation or archiving of documents. Finally, Chambrelan Users can file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

Chambrelan will not process, host or transfer Information collected on its Customers to a country outside the European Union or recognized as „not adequate” by the European Commission without first informing the customer. Nevertheless, Chambrelan remains free to choose its technical and commercial subcontractors on condition that they provide sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (RGPD: n° 2016-679).

Chambrelan undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to Chambrelan’s attention, Chambrelan must inform the Customer as soon as possible and inform him of the corrective measures taken. In addition, Chambrelan does not collect any „sensitive data”.

The User’s Personal Data may be processed by subsidiaries of Chambrelan and subcontractors (service providers) exclusively for the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to Chambrelan Users’ data are mainly our customer service agents.

8. Incident notification

Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the Chambrelan site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of Chambrelan and its rights would allow the transmission of this information to the potential purchaser, who would in turn be bound by the same obligation to store and modify the data with regard to the user of the Chambrelan site.

Safety and security

To ensure the security and confidentiality of Personal Data and Personal Health Data, Chambrelan uses networks protected by standard devices such as firewalls, encryption and passwords.

When processing Personal Data, Chambrelan takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links „cookies” and internet tags

The Chambrelan site contains a number of hypertext links to other sites, set up with the authorization of Chambrelan. However, Chambrelan has no possibility of verifying the content of the sites thus visited, and will therefore not assume any responsibility for this fact.

Unless you decide to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. « COOKIES »

A „cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter „Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not risk damaging the User’s terminal in any way.

Chambrelan is likely to process the User’s information concerning his visit to the Site, such as the pages consulted and the searches carried out. This information allows Chambrelan to improve the content of the Site and the User’s navigation.

Cookies facilitate the navigation and/or provision of the services offered by the Site, the User may configure his browser so that he can decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his browser software in such a way that the acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. Chambrelan informs the User that, in this case, not all the functionalities of its navigation software may be available.

If the User refuses to accept cookies in his or her device or browser, or if the User deletes cookies registered there, the User is informed that his or her browsing and experience on the Site may be limited. This could also be the case when Chambrelan or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet.

If applicable, Chambrelan declines all responsibility for the consequences related to the degraded operation of the Site and any services offered by Chambrelan, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for Chambrelan to record or consult the Cookies necessary for their operation because of the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to find out how the User can change his or her cookie preferences.

At any time, the User may choose to express and modify his or her wishes regarding Cookies. Chambrelan may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on any icons dedicated to networks such as Twitter, Facebook, Linkedin or Google Plus on the Chambrelan Site or in its mobile application and if the User has accepted the deposit of cookies by continuing his navigation on the Website or the Chambrelan mobile application, Twitter, Facebook, Linkedin and Google Plus can also deposit cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent, by continuing to browse the Website or Chambrelan’s mobile application. At any time, the User may nevertheless withdraw his consent for Chambrelan to deposit this type of cookie..

9.2. INTERNET TAGS

Chambrelan may occasionally use Internet tags (also known as „tags”, or action tags, single-pixel GIF, transparent GIF, invisible GIF, invisible GIF and one-to-one GIF) and deploy them through a web analytics partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows Chambrelan to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site for Chambrelan, and provide other services related to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute related to the use of the Chambrelan website is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is conferred on the competent courts of the HAVRE.